cra 40 # 40d sur - 49 Envigado info@colombiaimmersion.com
land line: 334-7555

Privacy Policy

Privacy Policy

The protection of your privacy is important to us. We understand the confidentiality of your information, and that’s why in this statement you will find the practices we follow to protect the information of all our visitors.

Information collection and use

While using our Site, we may ask you to provide us with certain Personally Identifiable Information (PII) that can be used to contact or identify you. PPII may include, but is not limited to, your name, last name, passport number (Colombian law requirement), contact information including email address, demographic information such as your country of birth, preferences and interests and other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may contact you to offer information about the registration process, classes, changes and everything that involves Colombia Immersion services (accommodation, cultural activities, field trips, events, coaching, etc).
  • People that provide accommodation and are a Colombia Immersion partner are going to have knowledge of your contact information once you have accepted to stay in that place by email.
  • Data analysis.
  • To provide the right services to you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we will not sell, distribute or lease your personal information to third parties that are not related with the services that Colombia Immersion offer, unless we have your permission or are required by law to do so.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Social media and marketing material

We understand the importance of your personal image, that’s why we will ask for your authorization before taking pictures or videos of you. If you prefer to not share them in our marketing channels please let us know.  

We normally take pictures or videos of the activities that take place inside and outside the school, and our clients could be in this media material. We’ll ask you to sign an authorization form to use this pictures in our social media channels and marketing material. All the images and videos keep the integrity of the person. In the case that you are not comfortable with the media material that you appear in, you must let us know in advance.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Contact Us

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect. Also, If you have any questions about this Privacy Policy, please contact us.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

Acceptance of this policy

Visiting this web site, or using any of the services provided on it, constitutes your acceptance of the policy described in this document.